Course curriculum

  • 1

    Introduction to Closing The Sale & Customer Interaction

    • Introduction
  • 2

    Tips for Pricing Over The Phone

    • Tips for Pricing Over The Phone
  • 3

    How to Interact With Customers

    • Determining Customer Mood | How to Talk to Customer and Build Trust
  • 4

    What to Do When the Customer Is Calling Around

    • What to Do When the Customer Is Calling Around
  • 5

    Pricing Tips & Closing High Ticket Spring Changes On The Job

    • Pricing Tips & Closing High Ticket Spring Changes On The Job
  • 6

    What to Do If Customer Hesitates | Easing Customer Concerns & Downselling

    • What to Do If Customer Hesitates | Easing Customer Concerns & Downselling
  • 7

    Tips for Minimum Trip Charges | How to Upsell Service | Price Breakdowns

    • Tips for Minimum Trip Charges | How to Upsell Service | Price Breakdowns
  • 8

    How to Upsell Openers | When to Downsell a Service

    • How to Upsell Openers | When to Downsell a Service
  • 9

    Upselling Tips | Other On The Job Advice

    • Upselling Tips & Other On The Job Advice